Effective date: 7th April 2026
Last updated: 7th April 2026
Nightstone Fragrances (“we”, “us”, “our”) is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, store and protect your personal information when you use our website https://www.nightstonefragrances.com (“Website”) or interact with us.
We comply with all applicable UK data protection legislation, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Who We Are
Nightstone Fragrances is the data controller responsible for your personal data collected through website.
2. Personal Data We Collect
Information you provide to us
- Full name
- Email address
- Telephone number
- Billing and delivery address
- Account login details
- Order and purchase history
- Communications with us (emails, messages, enquiries)
Information collected automatically
When you visit our Website, we may collect:
- IP address
- Browser type and device information
- Pages viewed and time spent on the site
- Referral source
- Cookie and tracking data
Payment information
Payments are processed securely by third-party payment providers. We do not store your full payment card details.
3. How We Use Your Personal Data
We use your personal data for the following purposes:
- To process and fulfil orders
- To manage your account
- To communicate with you about orders, services or enquiries
- To provide customer support
- To improve our Website, products and user experience
- To send marketing communications where you have given consent
- To prevent fraud and ensure site security
- To comply with legal and regulatory obligations
4. Legal Basis for Processing
We process your personal data under one or more of the following legal bases:
- Performance of a contract (e.g. fulfilling your order)
- Your consent (e.g. marketing communications)
- Our legitimate interests (e.g. improving services and fraud prevention)
- Compliance with legal obligations
5. Cookies and Similar Technologies
Our Website uses cookies and similar technologies to function properly and improve your experience. These may include:
- Essential cookies required for site functionality
- Performance and analytics cookies
- Functional cookies to remember preferences
- Marketing cookies where consent is provided
You can manage or withdraw cookie consent at any time via your browser settings or our cookie controls.
6. Sharing Your Personal Data
We may share your personal data with:
- Payment processors
- Delivery and logistics providers
- Website hosting and IT service providers
- Marketing and analytics service providers
- Professional advisers (legal, accounting)
All third parties are required to protect your data and only use it for specified purposes.
We may also disclose your data where required by law or regulatory authorities.
7. International Data Transfers
If personal data is transferred outside the UK, we ensure appropriate safeguards are in place in accordance with UK GDPR.
8. Data Retention
We retain personal data only for as long as necessary to:
- Fulfil the purposes described in this policy
- Meet legal, accounting and regulatory requirements
- Resolve disputes and enforce agreements
9. Your Rights
Under UK data protection law, you have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Restrict or object to processing
- Request data portability
- Withdraw consent at any time where processing is based on consent
You can exercise these rights by contacting us using the details below.
10. Data Security
We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, misuse or alteration.
11. Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
12. Marketing Communications
You will only receive marketing communications from us if you have opted in. You can unsubscribe at any time by clicking the unsubscribe link in our emails or by contacting us directly.
13. Children’s Privacy
Our website is not intended for individuals under the age of 16, and we do not knowingly collect personal data from children.
14. Changes to This Privacy Policy
We may update our privacy policy from time to time. Any changes will be posted on this page with an updated revision date.
15. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
Email: info@nightstonefragrances.com
Business Name: Nightstone Fragrances
